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P.O. Box Addresses

For a live account application to be approved, we need a valid Proof of Identification and a valid Proof of Address — this document must be a residential address, not a P.O. Box.

Nonetheless, for clients with documents that only have their P.O. Box address, there is still a way to get approved. They just need to get an official letter from any of the following:

  • bank manager
  • Magistrate of a District Court
  • Landlord of a rented premises where the client lives
  • Customs or Immigration Officer
  • Notary Public
  • Police Officer or Commander
  • Accountant who is a member of an association of accountants

The letter must:

  1. State that the client’s country/locale does not have a residential address system, OR
  2. Confirm the client’s actual residential address
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