Refer a friend

P.O. Box Addresses

For clients required to provide a Proof of Address, the document must state a residential address, not a P.O. Box.

However, there are still ways to get approved if you only have a P.O. Box document:

  1.  Submit another government-issued ID with your residential address
  2. Obtain an official letter from any of the following:
  • Bank manager
  • Magistrate of a District Court
  • Landlord of a rented premises where the client lives
  • Customs or Immigration Officer
  • Notary Public
  • Police Officer or Commander
  • Accountant who is a member of an association of accountants

The letter must:

  1. State that the client’s country/locale does not have a residential address system, OR
  2. Confirm the client’s actual residential address

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